Ecommerce is huge. Website based B2b sales are worth an estimated 133 billion pounds annually, and that’s just between businesses. Alongside these sales within a 12-month period, there are there B2C sales – Business to Consumer, as opposed to Business to Business. These sales are estimated to be 145 billion pounds. Ecommerce forecasters predict that by the year 2021, over 92% of business and consumer purchases will be online.
With listing sites such as eBay providing sales opportunities for over 200,000 business sellers in Britain, there is an ever-increasing need for start-ups to offer extremely high standards of service to stay ahead of the competition. One way they are doing this is by offering same-day courier services.
A same day courier service, like those offered by Speed Couriers, can provide an eCommerce start-up with a convenient and cost-effective way to attract and retain customers. Just some reasons why start-ups should be using same day couriers like us:
- Cost-effective and efficient
As any new business owner will be able to tell you, it is extremely tempting to take care of as many business components as possible by yourself. As an attempt to keep your costs down, there is a lot to be said about this approach. It can prove ineffective when it comes to deliveries though, you will lose time packing and delivering each item – time that a new start-up can ill-afford to lose.
- Trackable parcels
As well as your parcels being in the hands of trained and experienced couriers, you are also going to be able to track your consignments at every step of their journey. We track couriers, and therefore your consignments, in real-time with a time-stamped audit trail and email delivery notifications.
- Reliable delivery = customer loyalty
Loyalty is important for any business, regardless of what industry that business happens to be a part of. Start-ups especially want to ensure that customer loyalty is nurtured and maintained, and this means making the right impression from the very start. For consumer-driven sales, this means making sure their purchases get to them quickly and securely. Same-day deliveries are the pinnacle of convenience and it goes a long way to ensuring customer retention.
- Growth and expansion
A start-up that is just finding its feet in the world of business, resources and funds may not be available to build and maintain a fleet of vehicles for delivery purposes. Delivery requirements can change daily too, so while one day you may need a half dozen vehicles, you may not need most of them the following day but they still have to be maintained and drivers paid.
Same day couriers like Speed Couriers are by far the best option in these circumstances and we can even help you scale your business. When you have courier services at your fingertips, you can react to customer demand without the large investment, allowing you to focus on your business and growing it to the next level.
Get in touch with us today, and let us see how we can help you.